Contact

Have questions? We're here to help! We'll respond to your messages even from the beach.

Email

Contact:

hello@blueskyesim.com

Message us:

+66 81 642 1401

Available 24/7

Phone

Call us:

+66 81 642 1401

Address

BlueskyEsim

Suite C, Level 7

World Trust Tower

50 Stanley Street, Central

Hong Kong

24/7 Support

Our team is available

24 hours a day

7 days a week

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Frequently Asked Questions

eSIM activation is instant after payment completion. You'll receive the QR code and activation data within seconds via email and in your customer panel.

If your device doesn't support eSIM and you haven't installed the profile yet, contact us - we'll process a refund. Check compatibility on our homepage before purchasing.

Log in to the customer panel (Dashboard) - you'll find current data usage information, remaining limit, and package expiration date.

Yes! In the customer panel, next to your active eSIM profile, you'll find a 'Top Up' button that allows you to purchase additional data without installing a new profile.

We aim to respond to all tickets within 24 hours on business days. For urgent technical issues, please contact us by phone.

BlueSky eSIM

Contact

Email

WhatsApp

Phone

Address

24/7 Support

Send a Message

Frequently Asked Questions

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Welcome to BlueSky eSIM

Hello!

Contact

Email

WhatsApp

Phone

Address

24/7 Support

Send a Message

Frequently Asked Questions

How long does eSIM activation take?

My device doesn't support eSIM - what should I do?

How to check remaining data in my package?

Can I top up my data package?

How long to wait for a response to my ticket?

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